Terms and Conditions

July 25, 2025: July 25, 2025

Effective Date: July 2, 2025

These Terms and Conditions govern your use of Furellanovaq services. Please read carefully before subscribing.

Acceptance of Terms

By accessing our website or subscribing to our services, you agree to be bound by these terms and conditions.

If you do not agree with any part of these terms, you must not use our services.

Service Description

Furellanovaq provides subscription-based investment advisory and portfolio optimization services including:

Monthly portfolio reviews and rebalancing recommendations
Access to research reports and market analysis tools
Personal consultation with qualified financial advisors

User Responsibilities

As a subscriber, you agree to the following responsibilities:

You Must:

Provide accurate and complete information about your financial situation
Maintain the confidentiality of your account login credentials
Notify us promptly of any changes to your contact information
Use our services in compliance with applicable laws and regulations

You Must Not:

Share your account access with unauthorized individuals
Use our services for illegal or fraudulent activities
Attempt to reverse engineer or copy our proprietary systems
Distribute our research reports without written permission

Intellectual Property Rights

All content, software, and materials on our platform are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, or create derivative works without our express written consent.

Payment Terms

Subscription fees are charged monthly in advance. Payment terms include:

Monthly subscription fee of $250 AUD including 10% GST
Payment due on the same date each month following signup
Failed payments may result in service suspension after 7 days

Cancellation and Refunds

You may cancel your subscription at any time with 30 days written notice.

Refunds are available for unused portions of prepaid subscriptions, processed within 14 business days.

Limitation of Liability

Our liability is limited to the greatest extent permitted by Australian Consumer Law.

Total liability for any claim is capped at the subscription fees paid in the 12 months preceding the claim.

Dispute Resolution

Disputes will be resolved through the following process:

Internal Dispute Resolution

Initial complaints will be handled through our internal dispute resolution process within 45 days.

Unresolved disputes may be referred to Australian Financial Complaints Authority (AFCA).

External Dispute Resolution

If our internal process does not resolve your complaint, you may contact:

Australian Financial Complaints Authority: AFCA Website

Email: info@furellanovaq.com

Final Resolution

As a last resort, disputes may be resolved through binding arbitration under Australian Commercial Arbitration Rules.

Privacy and Data Protection

Your personal information is handled according to our Privacy Policy and Australian Privacy Principles.

Please review our Privacy Policy for detailed information about data collection and usage. Privacy Policy

Termination

We may terminate your subscription immediately for:

Breach of these terms and conditions
Fraudulent or illegal use of our services
Non-payment of subscription fees after notice period

Governing Law

This disclaimer is governed by the laws of Australia and interpreted according to Australian Consumer Law protections.

Severability

If any provision of these terms is found invalid, the remaining provisions will continue in full force and effect.

Entire Agreement

These terms constitute the complete agreement between you and Furellanovaq regarding our services.

Changes to Terms

We may modify these terms at any time with 30 days notice via email or website announcement.

Continued use of our services after changes constitutes acceptance of modified terms.

Contact Us About Cookies

For questions about these terms, contact our legal team:

Furellanovaq Pty Ltd

War Memorial Drive, North Adelaide SA 5006, Australia